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Our network & Datacenter

Located at the edge of downtown Dallas on one of the most fiber rich routes in the city, the fully-equipped, 28,000 square foot facility is staffed around the clock. With uncompromising standards for security, power supply and environmental controls, we focus on connectivity, redundancy and resilience.

Network

MyVPSHost is proud to utilize GigEs from both Internap and Level3. We contract directly with these providers to give our customers opitimum speed and reliability. Our network offers high speed connectivity from multiple carriers and clean IP addresses in a true carrier neutral environment.

• Multiple carriers with diverse building entrances
• Fully redundant Cisco architecture using 12008 routers and 6509 Layer3 switches
• HSRP failover protection
• Dual network feeds to each customer
• 100% Service Level Agreement

Power Systems

• Leibert and Powerware UPS with 120, 208, 220VAC available
• Maintainance by-pass
• 2400 amps DC plant
• 100% diesel generator backup with auto start and auto transfer switch
• Generator capacity equal to building utility service
• A and B DC plants totally diverse
• Fuel capacity exceeds 24 hours
• Fuel delivery contract with 2-hour guarantee

Environmental Controls

• Constant ambient air temperature of 68° (+/- 2°)
• Liebert air
• Under-floor cooling
• Humidity control via Liebert units

Security and Access

• 24x7 on-site technicians
• Multiple layers of 24x7 security cameras, card readers, and key pads
• Non-customers enter equipment area by escort only
• Facilities are monitored with 24 hour recording and 5 day video storage

Fire Suppression Systems

• Pre-action sprinkler rated for telecommunication equipment/computer room
• Integrated smoke/heat detector system


SLA - AUP
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