We're here when you need
us.
We are dedicated to helping your business with the industry’s
most advanced managed hosting solutions. Since our team has extensive
experience, know-how, and commitment to top service, you can relax
and trust us with all your diverse hosting needs.
All MyVPSHost Network's customers have access
to the following four support methods: Help Desk, toll-free telephone
support, and customer forums:
1.0 Help Desk.
The Help Desk, which is staffed
24/7, is your first step to contact support. Most issues can be
resolved within a few minutes through the Help Desk. We require
all customers to open a trouble ticket before contacting us via
phone or live chat support. This allows you and our staff to track
any ticket from the beginning to resolution.
2.0 Toll-Free Support.
1.877.318.4562. Toll free
phone support is available 24/7. When contacting a phone support
technician, please have your Help Desk ticket number available.
MyVPSHost Network's
provides the community forums as a means for our clients to interact
with each other. Please keep in mind that although MyVPSHost employees
may read and post messages on this board, the most reliable way
for you to communicate with MyVPSHost Networks is though the support
desk.
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